VACANCY DETAILS
Job Title: Accommodation Assistant
Company Name: West Lothian Council
Location: Livingston
Hours / Days Of Work: 36 hours
Job Type: Full-Time
Salary: £28,455.00 - £30,595.00
Job Description:
Working as the Accommodation Assistant you will assist our accommodation officers in providing housing management services to those in temporary accommodation. You will be asked to deliver a high-quality customer focused service in line with housing/homeless legislation and will be expected to meet operational performance targets.
The post holder will often be the first point of contact within a busy team within the fast-moving Housing Need Service, and will assist in maintaining our positive relationships with them and our accommodation providers.
Experience and Qualifications:
Chartered Institute of Housing Level 2 or equivalent, or recent relevant experience
working in a customer focussed environment.
• Knowledge and experience of Homelessness and Allocations Policies.
• PC skills, including Word, Excel, PowerPoint, databases, e-mail and the Internet.
• Customer service experience.
• Good communication and interpersonal skills, especially telephone skills and being polite
and helpful.
• Team worker.
• Ability to prioritise workload demands and seek support where deadlines will not be met
within appropriate timeframes to allow provisions to be made.
• Ability to multi task
Application Process:
via the link below
Closing Date: 20/11/2026
Social Media Links:
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