VACANCY DETAILS
Job Title: Allocations Assistant
Company Name: West Lothian Council
Location: West Lothian Civic Centre
Hours / Days Of Work: 36 hours per week
Job Type: Full-Time
Salary: £32,134 - £34,011 per year
Job Description:
The assistants are responsible for the delivery of a high-quality customer focused housing service, often as first point of contact for applicants contacting the service. Post holders support and advise applicants to ensure that they provide all relevant information to allow the team to manage the case to deliver the best outcome for their needs, which delivers the council’s commitments in achieving sustainable communities.
Experience and Qualifications:
We are looking for skilled and highly motivated individual who has a deep understanding and first-hand experience of delivering excellent customer service and has a strong attention to detail in managing data processing. It would be advantageous if you have experience in working in a Housing or Housing Need environment where you are using your own initiative, are able to plan and organise your workload, and enjoy achieve performance targets and providing an excellent customer service to our customers and partners We are looking for applicants who have excellent communication skills and can help sustain our strong partnership working with our key partners, and can deliver information to applicants in a calm, consistent and empathetic manner.
Application Process:
via the link below
Closing Date: 22/05/2026
Social Media Links:
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