VACANCY DETAILS

Job Title: Area Manager - Northern England and Central Scotland

Company Name: Shelter Scotland

Location: Remote: Home based – with travel

Hours / Days Of Work: 37.5 hours per week.

Job Type: Full-Time

Salary: £42,697

Job Description:
The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team. An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.

Experience and Qualifications:
We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively. Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage. Key knowledge, skills and experience required for the role are: Working and ensuring others work to agreed budgets and targets Experience of using EPOS systems Knowledge of the customer journey Excellent customer service Confident in decision making and creative problem solving Ability to manage challenging situations in a calm and appropriate manner Ability to manage day to day relationships with others and encourage teamwork Displays a positive and friendly attitude Ability to build rapport with all stakeholders in order to achieve best outcomes

Application Process:
via the link below

Closing Date: 11/09/2025

Web Link: https://goodmoves.org/vacancy/a4sP10000016SdlIAE/area-manager-northern-england-and-central-scotland

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