VACANCY DETAILS

Job Title: Customer Experience Manager - Sainsburys

Company Name: Sainsburys

Location: Livingston

Hours / Days Of Work: TBC

Job Type: Full-Time

Salary: £32,700

Job Description:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time

Experience and Qualifications:
Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

Application Process:
Apply Online

Closing Date: 27/10/2026

Web Link: https://www.sainsburys.jobs/jobs/description/400089211/

Social Media Links:
[[socialMediaLinks]]