VACANCY DETAILS
Job Title: Customer Service Advisor (Lloyds Bank)
Company Name: Lloyds Bank
Location: Edinburgh
Hours / Days Of Work: Monday - Friday, 7 hour shifts between 8am-6pm.
Job Type: Full-Time
Salary: £14.40p/hr
Job Description:
Provide first class service to customers by acting as a first point of contact for any queries or requests by phone
Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries
Handing requests for information or changes to details quickly and securely
Ensuring all information is recorded efficiently and accurately
Deal with situations with care and empathy
Putting the customer first at every opportunity
Experience and Qualifications:
Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
Good attention to detail, with the ability to identify areas for improvement in the customer journey
Strong communication skills, both verbal and written
Understanding of Microsoft suite (Word, Excel, Outlook etc)
Stable Wi-fi connection if home working
Application Process:
Apply via the link below.
Closing Date: 23/10/2026
Social Media Links:
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