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VACANCY DETAILS

Job Title: Customer Service & Operations Support

Company Name: Office Angels

Location: Bathgate

Hours / Days Of Work: full time

Job Type: Full-Time

Salary: £27,000 - £28,000 per annum

Job Description:
his is a varied role where you'll be involved in lots of different areas, including: Supporting job pricing, quotes and general customer enquiries Speaking with customers about job progress, changes and confirmations Keeping job information up to date across systems, trackers and shared inboxes Supporting the day‑to‑day operational workflow and flagging any issues Working closely with the control team to help with job allocation, tracking and driver coordination Monitoring job progress and helping manage any issues or exceptions Pitching in during busy periods with planning changes and operational support

Experience and Qualifications:
A proactive, can‑do attitude Someone who's comfortable working across different teams Reliable, organised and able to prioritise Confident communicator who enjoys working as part of a team Calm under pressure and happy working in a busy environment Willing to learn and get stuck in Experience in a fast‑paced logistics, transport or operations setting would be a bonus, but not essential

Application Process:
via the link below

Closing Date: 22/05/2026

Web Link: https://www.office-angels.com/Job/customer-service-operations-support-bathgate?ID=7b97ed3a-5fff-41dd-adc2-6a715e805d88

Social Media Links:
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