VACANCY DETAILS
Job Title: Customer Service Specialist, Lloyds Banking Group
Company Name: Lloyds Banking Group (Personal Banking)
Location: Glasgow (Hybrid)
Hours / Days Of Work: 40 hours per week
Job Type: Full-Time
Salary: Salary: £25396.80
Job Description:
Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding
Experience and Qualifications:
Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential
Application Process:
If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Closing Date: 26/01/2026
Social Media Links:
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