VACANCY DETAILS

Job Title: Front Office Assistant Manager (Receptionist) Mercure Hotel

Company Name: Mercure Hotel

Location: 1 Almondview, Livingston

Hours / Days Of Work: Full Time Day Shift 37.5 hours p/w

Job Type: Full-Time

Salary: £13.25 per hour

Job Description:
As Front Office Assistant Manager you’ll be responsible for overseeing the Front Office Team and ensuring that guests receive excellent service during their stay. Key responsibilities include managing the front desk, handling guest complaints, managing reservations, and ensuring that guest rooms and common areas are clean and well-maintained. You will also assist the head of department in training staff, enforcing guest service policies and procedures, and maintaining positive relationships with guests.

Experience and Qualifications:
Leadership – Lead and motivate the team. Customer service – Help guests and handle complaints. Organisation – Manage bookings and stay organised. Hotel knowledge – Know hotel policies and procedures. IT skills – Use booking and hotel systems confidently

Application Process:
Apply via indeed.co.uk

Closing Date: 30/10/2026

Web Link: https://uk.indeed.com/viewjob?jk=ee431dc29dd83ad7&tk=1k48e7oijkhjp800&from=serp&vjs=3

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