VACANCY DETAILS

Job Title: Hotel Receptionist (Dakota Hotels)

Company Name: Dakota Hotels

Location: Queensferry

Hours / Days Of Work: Usually shifts will be 7am-3pm, or 3pm-10pm, working any 5 days out of 7 Hours per week: The role carries a permanent contract of a minimum of 35 hours per week

Job Type: Full-Time

Salary: £23,205 a year

Job Description:
To carry out Reception duties including welcoming guests to Dakota, checking in and out guests, carrying out ad hoc requests, making bedroom and table reservations, light housekeeping tasks, and handling guest billing. Provide a consistently high level of guest service in accordance to our service principles and values, ensuring that all guests receive special att To have a comprehensive knowledge of the Front Office computer systems. Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required. Offer additional services to make the guest experience more seamless

Experience and Qualifications:
A minimum of two years working experience in a hospitality setting, preferably in a hotel environment. A strong administrator with the ability to prioritise and work at pace. Experience working in 4* and 5* hotels are strongly preferred Great communicator and a genuine people person Hands-on approach to all aspects of the role, available to work flexible shifts and present in the business during peak times Fully computer literate. A knowledge of a property management system is desirable however full training will be given An enthusiastic individual who will promote our culture of positivity. Be task oriented with a great pride for the work they do and attention to detail. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Application Process:
Apply via SimplyHired using the link provided

Closing Date: 30/11/2026

Web Link: https://www.simplyhired.co.uk/job/PuOKlUm5xhRnDc2ZsFDndNsmLCLEuVIO2FYHf_nlKrOVznZALELjRA

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