VACANCY DETAILS
Job Title: Housing Assistant, 505.59 (West Lothian Council)
Company Name: West Lothian Council
Location: Jim Walker Bathgate Partnership Centre
Hours / Days Of Work: 36 hours per week
Job Type: Full-Time
Salary: £35,851 - £38,779 per year
Job Description:
The opportunity has arisen within West Lothian Council, Housing, Customer & Building Services for a self-motivated and enthusiastic Housing Assistant to join our team to deliver a high quality housing management service. This is an excellent opportunity to join our team following recent organisational changes. Successful applicant will be expected to:-
Provide tenancy management support to tenants to achieve sustainable tenancies including maximisation of income management intervening early to prevent arrears escalation.
Provide comprehensive housing advice by proactively working with tenants and new customers on housing solutions through the personal housing planning approach
Experience and Qualifications:
Essential to have a Chartered Institute of Housing Level 2 qualification or equivalent, or recent relevant experience of working in a frontline customer focused environment.
Have highly developed communication skills, with the ability to communicate effectively at all levels.
Ability to record and report information accurately and concisely both verbally and in writing.
Work effectively under pressure with the ability to prioritise own workload and have a good knowledge of various IT packages.
This post is subject to the Council’s flexible working policies and the role is operated on a hybrid basis.
The post is subject to the Council’s Green Travel working policies and the role will have access to Pool Car to undertake business related travel.
Application Process:
Apply via myjobscotland
Closing Date: 01/07/2026
Social Media Links:
[[socialMediaLinks]]