VACANCY DETAILS

Job Title: Operations Manager (Edinburgh Leisure)

Company Name: Edinburgh Leisure

Location: Edinburgh

Hours / Days Of Work: 35.75 hours a week Contract – Temporary, 12 month

Job Type: Full-Time

Salary: £35,823 a year

Job Description:
Lead by example to ensure high standards of customer service, venue cleanliness, and presentation. Address customer needs and feedback proactively, continuously improving service quality. Guide your team to success, provide support, continuous development, and mentoring to ensure high performance, productivity, and training compliance. Manage leave requests, sickness absences, performance, and participate in the recruitment, onboarding, and development of staff.

Experience and Qualifications:
Degree-level education or equivalent or experience in the leisure, hospitality, or events industry. Substantial management experience in key leisure operations areas, including staff leadership and team management, health & safety, customer service, and event organisation. A proactive, solution-focused mindset with excellent problem-solving, decision-making, and judgment skills. Ability to juggle conflicting priorities and deliver results in a fast-paced environment. Exceptional organisational, interpersonal, communication, delegation, and leadership abilities, with the knack for building strong relationships and working effectively across different teams and functions. (Desirable) Evidence of continuous professional development (e.g. CIMSPA, IOSH). (Desirable) Knowledge of financial control, industry best practice, and relevant legislation, with experience applying these in an operational setting.

Application Process:
Apply via link below

Closing Date: 22/03/2026

Web Link: https://vacancies.edinburghleisure.co.uk/job/operations-manager-5830466?source=uk.indeed.com

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