Job Title: Patient Care Assistant
Company Name: NHS Scotland
Location: Barbauchlaw Medical Practice, Armadale
Hours / Days Of Work: Full Time
Job Type: Full-Time
Salary: £22,880 - £25,000 a year
Job Description:
Welcoming patients and visitors to the practice with warmth and professionalism
Answering telephone calls, booking appointments, and managing patient queries
Processing prescription requests and handling medical paperwork accurately
Supporting the clinical team with administrative tasks including scanning, coding, and filing
Managing incoming and outgoing correspondence (letters, emails etc)
Keeping patient records up to date on the clinical system (training provided)
Maintaining confidentiality and adhering to GDPR at all times
Working as part of a close-knit admin team to ensure the smooth daily running of the practice
Experience And Qualifications:
Experience in a receptionist, administrative, or customer service role (healthcare experience is a bonus but not essential)
Friendly, calm, and patient-focused approach
Strong IT skills, including Microsoft Office and confidence in learning new systems
Excellent communication and organisational skills
Flexible and able to work across both sites as needed
Able to work well under pressure and remain professional at all times
A genuine interest in supporting patients and being part of a healthcare team
Application Process:
Apply via indeed
Closing Date: 15/05/2025
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