VACANCY DETAILS

Job Title: Reception Supervisor (Dakota Hotels)

Company Name: Dakota Hotels

Location: Queensferry

Hours / Days Of Work: Full Time, not precised

Job Type: Full-Time

Salary: £28,500 a year

Job Description:
Oversee daily operations during your shift, ensuring tasks are completed to a high standard. Delegate tasks based on workload and priorities, ensuring efficient completion. Handle complex guest queries or complaints, ensuring prompt resolution. Provide personalised attention to VIPs and repeat guests. Conduct pre-shift briefings to highlight key updates and priorities. Verify the accuracy of daily reports, including banking and reservation audits Lead by example, demonstrating professionalism and upholding Dakota Values in all interactions...

Experience and Qualifications:
A minimum of two years working experience in a hospitality setting, preferably in a hotel environment. Experience being a Reception Shift Leader. Experience working in 4* and 5* hotels are strongly preferred Be computer literate, with experience using a property management system such as Opera or Shiji with the ability to learn, however full training will be given. Great communicator and a genuine people person Hands-on approach to all aspects of the role, available to work flexible shifts and present in the business during peak times. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Application Process:
Apply via SimplyHired using the link provided

Closing Date: 05/12/2026

Web Link: https://www.simplyhired.co.uk/job/voHP2m9dbRrko9WqKSDWTFhPf5eB-6KWT69Mf0mF56FOK9S9t-Te-w

Social Media Links:
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