VACANCY DETAILS

Job Title: Reception Supervisor (Dalmahoy Hotel & Country Club)

Company Name: Dalmahoy Hotel & Country Club

Location: East Calder

Hours / Days Of Work: Permanent, full-time contract (40hrs per week)

Job Type: Full-Time

Salary: £13.50 an hour

Job Description:
Yyou assist with the day-to-day running of the reception and supervise the department in the absence of the manager. You will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

Experience and Qualifications:
The core skills and experience required to succeed Truly passionate about the Hospitality Industry; Previous experience as a receptionist or reception supervisor is required; Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories; Outstanding customer service skills with the ability to anticipate guests’ needs; A strong leader capable of motivating and influencing others to work to defined procedures and standards; Excellent personal presentation; Ability to function independently with a minimum of supervision; Excellent communication skills, the ability to communicate verbally and in writing; To be an enthusiastic team player with a flexible approach. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Application Process:
Apply via SimplyHired using the link provided

Closing Date: 03/09/2026

Web Link: https://www.simplyhired.co.uk/job/p_wZGktwvQbL4WywM7NLb9dOmS_ICaFu9OkYdj4k0W3aZqgQmK2WJA

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