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VACANCY DETAILS

Job Title: Team Manager - People & Performance (Home Instead)

Company Name: Home Instead

Location: Livingston

Hours / Days Of Work: To be clarified

Job Type: Full-Time

Salary: £32,000 - £34,000 a year

Job Description:
Take day-to-day line management responsibility for our Care Professional team. Lead supervision, appraisal, coaching and development conversations. Manage performance, attendance, absence and wellbeing matters, balancing support with clear accountability. Support new Care Professionals through their first 12 weeks and probation period. Identify training and development needs and help continually improve the Care Professional onboarding and development experience. Identify and develop future Mentors, Senior Care Professionals, Leads and Supervisors, supporting leadership development, succession planning and internal progression.

Experience and Qualifications:
Previous formal line-management experience, with responsibility for employee performance and development. Proven experience of managing and developing people, including underperformance or attendance concerns, difficult conversations and coaching. Experience of structured one-to-ones, appraisals, supervision or performance reviews. Evidence of improving team performance, capability or ways of working. Strong leadership and relationship-management skills, with the confidence to make decisions, establish professional boundaries and hold people accountable. Excellent communication skills and a genuine interest in helping others develop and succeed. Strong organisation, judgement and problem-solving skills. A proactive, resilient approach and willingness to understand home care delivery, including regular field-based activity alongside Care Professionals. SVQ3 in Health & Social Care (or equivalent) is preferred, although we will consider candidates who are willing to work towards this qualification. Full UK driving licence and reliable access to a vehicle, due to the field-based responsibilities of the role.

Application Process:
Apply via link below

Closing Date: 12/10/2026

Web Link: https://uk.indeed.com/viewjob?jk=17807c4e9b2ead3c&q=manager&l=livingston&tk=1k3988jtgjvm4800&from=web&advn=699356819969368&adid=454670969&ad=-6NYlbfkN0Bcbs7Y8fcVLW8lkn_6wgfTn_cnsKtRaMzcOuOvueCacaOb2BkhkCg--4z1zcTlRsHSetdBm6v5jMh4XL_vfp8nIEYKxHCpX0nfBNlTx2

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