VACANCY DETAILS
Job Title: Team Member - Guest Experience Lead (KFC Whitburn)
Company Name: KFC Whitburn
Location: Heartlands Business Park
Hours / Days Of Work: Part-Time
Job Type: Part-Time
Salary: Pay rate: Up to £12.71
Job Description:
WHAT WILL YOU SPEND YOUR TIME DOING? Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in. Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them. Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro. Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order. Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.
Experience and Qualifications:
WHAT WE'D LOVE FROM YOU Talk the talk. Great communication — friendly, clear, and confident with everyone. Think fast. You don’t freeze when stuff goes wrong — you fix it. Tech savvy. You know your way around digital ordering and can show guests how it works without stress.
Application Process:
Apply via the KFC careers website using the link provided.
Closing Date: 28/08/2026
Social Media Links:
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