Lead and supervise a team of employees across designated locations, ensuring adherence to company policies and procedures. Develop and implement strategic plans to improve operational performance and achieve business objectives. Monitor key performance indicators (KPIs) and provide regular reports on operational efficiency, sales performance, and customer feedback. Foster a positive work environment that encourages teamwork, professional development, and high morale among staff. Conduct regular site visits to assess operations, provide guidance, and identify areas for improvement. Collaborate with senior management to develop training programmes aimed at enhancing staff skills and capabilities. Ensure compliance with health and safety regulations across all locations.