Retail

The secret to our success: It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role – or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You’ll be working 16 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You’ll get started in the role by attending our fantastic induction programme and we’ll tell you all about our LEAP framework – this is the training that means our customers tell their friends about the great experience they had in store.

Dealing with lost property queries via email, phone calls or face to face · Retail of travel goods and accessories · Bag wrapping · Handling left luggage · Shipping including providing quotes and parcelling items for courier collection · Approach customers and provide advice on services offered · Assist customers with their queries and issues · Monitor shelves inventory and unload new products when needed · Maintain a clean and orderly environment in the store

The role includes cash handling, customer service, shop floor standards, delivery handling, and back of house standards. This is a permanent position – potentially multiple positions available.

Providing the highest level of customer service, ensuring that all customers are treated with respect Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates Acting as a buddy to new starters, helping support their onboarding Maintaining merchandising standards in accordance with brand guidelines Keeping up to date with current trends and the brand’s place within the market Following all operational procedures in the store and in the stock room Occasionally supporting the management team with opening and closing processes

Working as a motivated sales adviser Interact directly with customer understanding them and their needs. Delivering the highest level of customer service. Solving problems. Working with one of the UK’s most valuable brands.

F. Hinds is one of Britain's largest family owned jewellers with over 100 stores nationwide, delivering excellent customer service since 1856 and as we continue to expand we are looking for talented people with a desire to maximise their potential. As a Part Time Sales Advisor you will have an interest for jewellery and watch sector, with a passion for providing excellent service to every customer, confident, outgoing and with a belief in your own ability. You should also possess an enthusiastic and positive outlook and be able to project a great first impression.