Retail

Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claires products Assisting customers with their queries using your product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Ear piercing (you will receive full training) Ensuring the store looks presentable and inviting to our customers

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people. Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

Clintons is in the business of helping our customers celebrate life’s occasions and those of the people they care about. We understand that all kinds of relationships are to be treasured and we provide ways to enhance and cherish these everyday. We have a restructured estate geared towards on-going profitability, investment in our stores and a fantastic new product offering. Our stores really are benefiting from a radical transformation so it is an exciting time to join us on our journey. We pride ourselves in helping customers find the perfect words and designs at fantastic value and 94% of Customers tell us they would recommend us to friends and family. Clintons now has over 3m Rewards customers who continue to enjoy exclusive offers and benefits each week, redeemable both in-store or on our website. Become part of the team to deliver the very best experience to our loyal customers!

As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials or filling up with petrol, you’ll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There’s an emphasis on managing a medium to large instore team – assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You’ll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done.

As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.

Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via our online learning platform. This means that: The training is led by you You are supported throughout by your Store Manager and the Training Team Your induction is a blended approach with the majority of your learning being completed on the shop floor On successful completion of your induction your Store Manager will continue with your ongoing development in store.