Job Title: Receptionist (AM14525)
Company Name: Doubletree by Hilton Edinburgh Airport
Location: Newbridge
Hours / Days Of Work: Casual: 0630-1500, 1430-2300
Job Type: Part-Time
Job Description:
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out
Assist with and complete audits, as required.
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments
Always demonstrate a high level of customer service
Attend appropriate training courses, when required, and be an integral part with the Day / Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Experience And Qualifications:
Does the below sound like you?
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Excellent standards and competent level of IT proficiency
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Ability to work morning, afternoon/evening, and weekends
Able to deliver exceptional customer experiences all the time
Is the Receptionist role for you for you, do you have you the skill set and experience to take on this role? then what’s stopping you???
Application Process:
Apply via SimplyHired using the link provided
Closing Date: 06/08/2025
Apply at: https://www.simplyhired.co.uk/job/X_kPkcv2-dqVwpKmrM1V8CwSrbLEvOm-tx2Yim1AEZxTHpWpQiMqcg
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