Job Title: Concierge
Company Name: Dalmahoy Hotel & Country Club
Location: Kirknewton
Hours / Days Of Work: Casual
Job Type: Part-Time
Salary: £10.42-£12.21 per hour
Job Description:
Essential Functions
Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression.
Gain a thorough knowledge of the local area, both tourist attractions, business location and of local events to assist leisure and business travellers during their stay.
Co-ordinate luggage delivery, collection, storage, message and paging service, thus providing a friendly and efficient communication centre.
Organise the booking of tickets for tours, theatres, and local attractions to enhance guest experience
Provide a travel information centre by booking and confirming airline tickets, making car arrangements, ordering taxis and advising on transport routes to facilitate guests' travel needs.
Co-ordinate and oversee the parking of guest's and visitor's cars as determined by the hotel's own parking and arrangements
Lost property postage
Overseeing deliveries and signing for packages when requested
Experience And Qualifications:
Competencies
Strong Communication skills (verbal, listening, writing)
Pro-active and reliable
Able to work alone and within a team
Passion for customer service, and enjoy providing a memorable service
Preferred Education and Experience
Driving Licencing (essential, to use the shuttle bus service)
Good level of English
Other Duties
This job description is not designed to cover or contain a comprehensive listing of the activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time, with or without notice, at the reasonable request of management
Application Process:
Apply via SimplyHired using the link provided
Closing Date: 10/07/2025
Apply at: https://www.simplyhired.co.uk/job/dPJ7zdUiXu8IUjN94GIe9QaU_uI2ThulIZePnLI4an0z8kMO2a-NRA
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