Job Title: Retail Store Manager
Company Name: American Golf
Location: Broxburn
Hours / Days Of Work: TBC
Job Type: Full-Time
Salary: £33k
Job Description:
About the Role:
As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:
Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.
Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.
Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.
Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.
Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.
Experience And Qualifications:
What You Bring:
Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.
Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.
Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.
Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.
Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.
Application Process:
Apply Online
Closing Date: 27/06/2025
Apply at: https://careers.americangolf.co.uk/job/1562abdc-79f3-440d-8e6e-2f862783b5a2
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