Job Title: Service Team Leader
Company Name: Morrisons
Location: Livingston
Hours / Days Of Work: TBC
Job Type: Full-Time
Salary: TBC
Job Description:
As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:
Be a visible presence across all front end service operations, utilising headsets to quickly support colleagues and help customers complete their purchases quickly and efficiently at checkouts
Create a team that delivers outstanding, friendly and helpful service to all our customers
Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
Confidently utilise all dashboards and reports to make decisions that will optimise the front end experience,root cause issues, developing plans and implementing corrective action
Ensure all policies, procedures and legal obligations including cash handling, are followed as specified by the company
Experience And Qualifications:
ou’ll be the kind of person who has:
Ability to build and maintain effective relationships
Experience in developing and leading teams, coaching to build competence and confidence for high performance
Strong operational and technical knowledge of the Service department
Able to effectively plan, organise and manage own and direct reports workload
Able to work to strict deadlines
Application Process:
Apply online
Closing Date: 22/06/2025
Apply at: https://www.morrisons.jobs/jobs/service-team-leader-in-livingston.6247
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