Job Title: Retention Manager
Company Name: Eastern Western Motor Group
Location: Newbridge
Hours / Days Of Work: Dayshift (Mon - Fri)
Job Type: Full-Time
Salary: Up to £50,000 a year
Job Description:
Relationship Building: Build strong relationships with customers and Sales Executives through clear, effective communication.
Customer Analysis: Analyse customer behaviours to support retention strategies with actionable insights.
Feedback Interpretation: Gather and interpret customer feedback to inform retention strategies and produce detailed behaviour reports.
Retention Strategy Development: Develop and adapt customer-centered retention strategies based on feedback and trends.
Sales Collaboration & Negotiation: Collaborate with the Sales team to present tailored retention solutions and negotiate contract renewals.
Experience And Qualifications:
Experience:
Retention Manager: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
Application Process:
Apply via link below
Closing Date: 16/06/2025
Social Media Links: