Management

Manage a large scale construction site, to ensure the development is completed on time, to specification and safety regulations, while complying with company and construction build and quality standards. Manage, report and cost control the logistics and resources associated with developments, working to regulatory and quality standards and implementing cost saving solutions, to ensure compliance and budgetary targets are met. Direct and supervise activity of the workforce, including all subcontractors, to ensure works are completed on time, to the desired quality standards and within budget. Ensure all quality and safety inspections are within quality control standards and carried out in accordance with Group guidelines. Ensure materials are called off in a timely manner and checked and stored accordingly in accordance with Group guidelines. Work cohesively with other departments across the Operating Company such as Sales and Customer Care to ensure achievement of targets

Your role will require you to prepare and manage Project Plans from end to end that meet required milestones outlined and agreed with clients. You will be required to manage projects that may reside within single or multiple business lines or sites as assigned and act as single point of contact for the client and facilitate responses to customer questions and observations. Naturally you will lead meetings with both client and internal teams to facilitate and drive project completion and ensure the project meets timeline and budget requirements. You will also provide notification of milestone completions for billing to the Finance department and will be the primary focal point for all project team and client communication Acting as the client advocate you will take on additional assignments for the department, group or site with support.

Relationship Building: Build strong relationships with customers and Sales Executives through clear, effective communication. Customer Analysis: Analyse customer behaviours to support retention strategies with actionable insights. Feedback Interpretation: Gather and interpret customer feedback to inform retention strategies and produce detailed behaviour reports. Retention Strategy Development: Develop and adapt customer-centered retention strategies based on feedback and trends. Sales Collaboration & Negotiation: Collaborate with the Sales team to present tailored retention solutions and negotiate contract renewals.

Manage and grow existing accounts and develop and execute strategic plans to drive sales and business growth within the chromatography sector. · Identify, target, and acquire new customers, there are already several dormant accounts to target. · Collaborate with cross-functional teams · Generate new leads through networking, industry events, cold calling, and digital channels- the role will require you to be on the road on average 3 days a week on your patch. · Monitor industry trends, competitor activities, and customer feedback to identify opportunities for business expansion. · Conduct market research to identify emerging opportunities and provide actionable insights for the business. · Identify opportunities early in the sales cycle and close sales independently. · Deliver business development related presentations. · Represent companies at exhibitions. · Prepare sales proposals and quotations. · Provide weekly reports activity within the market