Provide an efficient and effective office administration service by greeting visitors, answering the telephone, taking messages, filing and scanning documents. Create and maintain resident and employee files. Support financial and regulatory laws, regulations and standards that apply within the service, through accurate recording and reporting of client and employee information. Assist with payroll administration, resident personal finances and banking duties. Support the Service Manager with general administration, including contracts, HR queries, complaints and requests from Head Office. Ideally you would have an SVQ level 2 in Business Administration and/or experience in working in an office or a busy reception.