Providing high‑quality customer service via phone, email and in person Acting as a first point of contact for housing‑related enquiries Listening to customers’ needs and identifying the best possible solutions Supporting the Housing Management Team with day‑to‑day enquiries and tasks Recording and maintaining accurate customer information and case notes Working collaboratively with colleagues to deliver a positive customer journey

Date Posted: 21 Oct 2026
Location: Livingston
Closing Date: 02 Nov 2026