The Spa Manager is responsible for coordinating the team and ensuring the smooth operation of the spa, maintaining high service standards and aligning with the brand image. This role involves leading daily activities, fostering excellent client relationships, and contributing to the professionalism of the team. The Spa Manager will drive business growth by encouraging Beauty Therapists to meet sales targets, coaching the team, and delivering personalized luxury service. They will recruit new clients, enhance retention of existing clients building client loyalty while focusing on increasing turnover from sales and treatments.