Job Vacancies

Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution. Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken. Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence. Assist with clearing and organising

We are a community pub in the heart of the village. We delight in discovering delicious and interesting ales from around Scotland, alongside creating a wine list of elegant wines to suit all tastes. We have 4 beautiful and individually designed bedrooms overlooking the canal, a busy restaurant, pub and the best beer garden in the area! Full training provided - Just a desire to work hard and provide exceptional customer service to all our wonderful guests! Floor service roles to take orders for food and drink in our pub, restaurant & outdoor terrace area. They will want to be knowledgeable about the products they are serving and provide great customer service.

The Fat Pheasant is an award winning gastropub with many regular customers. We are open Friday to Sunday with a Thursday evening every other week. Car driver essential as no public transport. Must be able to work Friday’s. Your job will involve meeting and greeting, seating, taking orders and delivering food and drink, cleaning tables and keeping the bar ready for service. We are looking for someone with good communication skills, who is friendly and reliable. Service can be quiet or extremely busy so you need to be able to cope with both scenarios . The Fat Pheasant has many loyal, lovely customers so it is a very friendly atmosphere to work in. Apply today and join a great team. This is an exciting time to join us as we relaunch as a Smokehouse serving great bbq food

Responsibilities Perform routine cleaning tasks in guest rooms, common areas, and facilities, ensuring high standards of cleanliness and hygiene. Change bed linens, replenish towels, and restock toiletries as needed. Dust and polish furniture, fixtures, and surfaces to maintain a tidy appearance. Vacuum carpets and mop floors to ensure cleanliness throughout the premises. Report any maintenance issues or safety hazards to management promptly. Assist with laundry duties as required, including washing, drying, and folding linens.

About The Role: We are currently recruiting for a dedicated and driven Catering Assistant to join our successful catering operational team. The successful candidate will be responsible for delivering our outstanding food and drink offering to our clients and site visitors. Your key responsibilities will include, but are not limited to: Support with catering-related tasks within the kitchen environment and surrounding areas. Assisting with the service of food and drink within operational hours Supporting with hygiene documentation and administration Assisting with stock replenishment and storage of deliveries

What you will be doing: § Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh. § Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams. § Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance. § Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

AS A DUTY MANAGER YOU’LL: Have at previous experience working as a supervisor in hospitality or retail role. Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Duties will include: Being the point of escalation, as the senior manager on site, for any complaints within the lounge. Responsible for ensuring the requirements for food hygiene are implemented and instilled in the team. Responsible for all operational requirements including, (but not exhaustive), appropriate staffing levels against business volume, deployment of team members, appropriate rotation of staff to ensure skill maintenance, table/customer planning, reception processes, daily banking including investigations following discrepancies. Working with the Kitchen Manager and responsible for efficient stock ordering, stock control, invoicing and ensuring receipt of deliveries are managed and recorded daily in line with MAG policy. Accountable for the legislative requirements of the lounge/F&B area, including Health & Safety, food hygiene and serving of alcohol. Responsible for the correct handling of waste in line with Lounge and airport requirements.

About the role… As a Store Manager, you will inspire your team by bringing energy and enthusiasm to the store. Your presence and personality will influence the day-to-day business, by helping your team to succeed. Leading by example and setting high standards, you will be responsible for driving profitability and providing our customers with memorable experiences that leaves them hungry for more. What you will be doing… As a Retail Store Manager, you will be responsible for managing the store effectively & efficiently to increase sales and drive profitability Follow Bakers + Baristas operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of the team and customers during each shift Develop, motivate, and inspire your team, promoting high levels of engagement and a culture to be proud of Deliver the highest standards of Quality, Service and Cleanliness Create a customer focused environment

Duties: - Assist with food preparation, including chopping vegetables, assembling platters, and arranging food displays - Set up and break down catering stations, ensuring they are clean, organized, and stocked with necessary supplies - Serve food and beverages to guests in a professional and courteous manner - Help with event setup and cleanup, dishwashing - Maintain cleanliness and sanitation standards in the catering area - Follow food safety regulations and guidelines to ensure the safety of guests Experience: - Previous experience in a restaurant or hospitality setting is preferred - Knowledge of catering operations and procedures is a plus - Familiarity with food preparation techniques and food safety practices is desired