JOB VACANCIES
FIND YOUR NEXT ROLE RIGHT HERE

Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focussed environment Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey with Dobbies Sparking your team\'s passion for delivering the best customer experience possible by creating a brilliant customer journey Observing your team\'s service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve Working closely with our central support teams, maintaining excellent communication, stock supply and response Ensuring all compliance with health & safety regulations, whilst caring for employee and customer welfare at all times

Date Posted: 01 Oct 2025
Location: Glasgow
Closing Date: 31 Oct 2025

Key Responsibilities Visitor Services & Experience Act as a visible leader, welcoming and engaging with visitors, and modelling excellent customer care. Monitor and improve visitor journeys and experiences, ensuring feedback informs service delivery. Respond effectively to customer issues, complaints, and service recovery opportunities. Team Leadership & Operations Supervise and support the Visitor Services team, assisting with rotas, training, performance, and daily oversight. Support the Operations Manager in planning and delivering seasonal schedules, events and programming. Coordinate closely with catering, events, farm, and estate teams to align visitor operations across departments. Lead by example in ensuring a tidy, safe, and accessible site for all visitors. Maintain and develop website, membership database, ticketing systems and social media. Retail & Admissions Ensure the smooth running of admission and retail areas, including tills, ticketing, and membership sales. Support the day-to-day operation of the gift shop and EPOS systems. Monitor and procure stock, merchandising, and support stocktaking processes. Drive profitability of our retail and support creation and analysis of business performance reports Members Engagement Contribute to the development of engaging visitor communications, signage, and social media content. Proactively advance planning, preparation and communication for seasonal events Provide input to seasonal campaigns, events, and promotions aimed at increasing visitor numbers and income. Contribute to the monthly visitor newsletters Compliance & Safety Uphold health and safety policies and always ensure safe working practices. Conduct regular site checks and contribute to risk assessments and emergency procedures. Assist with training in first aid, safeguarding, and evacuation procedures. Cash Handling...

Date Posted: 01 Oct 2025
Location: Livingston
Closing Date: 18 Oct 2025

The Opportunity We are excited to welcome new Bar Team Members to Ballencrieff. No prior experience is needed—we’ll provide all the training and support you need. We value team collaboration and are looking for individuals who enjoy working together and creating memorable experiences for our guests. Can you… Greet every guest in a way that feels comfortable for you and helps them feel welcome. Follow clear steps to prepare and serve our high-quality food and drinks. Share recommendations when it feels appropriate to create a positive experience for guests. Help maintain a clean and safe space for everyone to enjoy.

Date Posted: 01 Oct 2025
Location: Bathgate
Closing Date: 18 Oct 2025

PRIMARY ROLE RESPONSIBILITIES To thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space. Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets. Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot. Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers. Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.

Date Posted: 01 Oct 2025
Location: Queensferry
Closing Date: 18 Oct 2025

Orocco Pier is boutique hotel with 17 bedrooms, cafe bar, restaurant and events venue all set in pretty waterfront town of South Queensferry . We are located 10 miles from Edinburgh city centre so this role is best suited to candidates who live can travel easily by public transport or who can drive. We are seeking a team player with a mature outlook on life. The majority of our housekeepers days are spent in the hotel servicing our bespoke bedrooms, however additional cleaning associated with our restaurant and bar areas will also be required. Shifts are generally during the day, and our ideal candidate will be flexible enough to start at 8am on some shifts. Finish times are generally no later then 3pm . However if this isn\'t an option due to childcare , please do still apply as we can be flexible. We do require some weekend availability also

Date Posted: 01 Oct 2025
Location: Queensferry
Closing Date: 18 Oct 2025

Job Description: As the Night Auditor, you will play a pivotal role in creating unforgettable moments for our guests while ensuring the smooth operation of our reception desk throughout the night. Responsibilities: Front Desk Excellence: You will be part of a team of enthusiastic individuals who take pride in providing outstanding customer service to our guests as soon as they step through our doors. Your charm and exceptional communication skills will ensure every guest receives a warm welcome, making them feel like royalty from the moment they step through our doors. Guest Engagement: As a face of our hotel, you will greet each guest with a smile, anticipating their needs, and go above and beyond to exceed their expectations and making their stay memorable. Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you\'ll handle guest requests, complaints, and challenging situations with grace and efficiency. Your resourcefulness will turn obstacles into opportunities to showcase our commitment to guest satisfaction. Collaboration: You\'ll collaborate closely with various departments, namely the day time reception team. Providing a full update and handover to the day time team, you will allow for seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.

Date Posted: 01 Oct 2025
Location: Heriot-Watt University campus
Closing Date: 18 Oct 2025

What you’ll do Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be: Putting smiles on faces come rain or shine Mastering our menu, from toasties to seasonal drinks and more Pouring passion into perfect drinks and great customer service Keeping your store clean, tidy and welcoming Working with your colleagues to make your store the very best

Date Posted: 01 Oct 2025
Location: Bathgate
Closing Date: 18 Oct 2025

PRIMARY ROLE RESPONSIBILITIES Carry out the role of a section waiter\/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables. Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience. Work closely with the Bar and Kitchen team to ensure the effective flow of communication. To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

Date Posted: 01 Oct 2025
Location: Queensferry
Closing Date: 18 Oct 2025